Privacy Policy
Privacy
policy
This Privacy
Policy describes how and when SIA
"Ekvus Ferus" uses and protects your information when you register or
use our Services. Whenever SIA "Ekvus Ferus" asks you to provide any
information, it is used, processed and protected according to the present
Policy. By registering as a loyal customer you give your permission to process
data you submit when registering on 4pakavi.lv site and using the
Services.
Personal data
We can collect, save, and use the following personal data:
·
Information about your
personal computer and visiting www.4pakavi.lv website (including your
computer's IP address, your geographical location, web browser type etc.);
·
Information on any
transactions between you and SIA „Ekvus Ferus” (including information about the
orders);
·
Information collected
upon registration;
·
Information you provide
in order to subscribe to newsletters sent by SIA „Ekvus Ferus” or receive
confirmations about the filled forms;
·
Any other information
you may want to send us.
We can use your personal
data in order to:
·
Provide you the services
available on our website http://www.4pakavi.lv/;
·
Personalize the services
we provide on www.4pakavi.lv website;
·
Send you e-mail
messages, invoices, and to commit financial transactions;
·
Send you confirmations
you have subscriber for via e-mail;
·
Send you the newsletters
(bulletins) and other marketing materials;
·
Answer your questions
and claims concerning www.4pakavi.lv website.
Passing information to the third parties
SIA „Ekvus Ferus” can disclose your personal information to any SIA „Ekvus
Ferus” staff member only to the extent specified in the present privacy policy.
In addition we can disclose your personal informaiotn:
·
Only to the extent
provided by the legislative acts;
·
In relation to any court
proceedings;
·
In order to protect our
legal rights (including passing information to the third parties in order to
prevent fraud).
We use Google Analytics system to analyze the www.4pakavi.lv website traffic.
By using cookies saved on our servers, Google Analytics summarizes the
statistical and other data about www.4pakavi.lv website. The data summarized in
relation to www.4pakavi.lv website is stored by Google. You can familiarize
yourself with Google privacy policy here.
Cookies
www.4pakavi.lv website uses Cookies technology. Cookies inform us whether you
have already visited our home page, whether you are a new customer and what
pages you have visited. Cookies do not download any information from your
computer or contain any personal information about you, and do not allow us to
communicate with you.
Security
All the personal data received during a visit and purchase in the Ekvus Ferus
online store are considered confidential - except when your name, address and
phone number are needed to deliver the products, as well as in other cases
provided by legislation.
Data protection
Personal data and bank transaction security are guaranteed by protected data
transmission channel. SIA Ekvus Ferus has no access to these data.
Product return
Should you not be satisfied with the product, you can return it in 14 days time
after the purchase and receive 100% of the paid sum back according to sect. 6
of the General Conditions.
The purchased product cannot be returned should it be custom-made according to
desires or conditions set by the customer.
In order to return the product please send an e-mail to the Client support
center, indicating the product o be returned, order number as well as bank
account number where the money is to be returned.
The returning product is to be returned to SIA „Ekvus Ferus”. If you are unable
to deliver the product to the designated address yourself, you can use the paid
transport service to deliver the returning product.
Delivery
fee is not compensated.
The money paid for the returning product will be returned to the customer's
bank account in 30 days time after the return.
The returned product should not be used and must be packaged using the original
packaging material.
Miscellaneous
The present confidentiality policy is subject to further changes. The newest
version of the confidentiality policy published on www.4pakavi.lv website
amends all previous versions thereof.
If you have questions concerning our privacy policy, please contact us to discuss details by phone 26466321 or via e-mail: ekvusferus@gmail.com